Terms of Service
Last updated: October 28, 2026
1. Acceptance of Terms
By registering for or using the Axera Technologies wholesale ERP platform (the "Service"), you agree to be bound by these Terms of Service. If you are entering into these terms on behalf of a company, you represent that you have the authority to bind that company.
2. Description of Service
Axera provides a multi-tenant software platform for inventory management, order processing, supplier and customer management, purchasing, invoicing, and related wholesale distribution operations, accessed via web browser.
3. Account Registration & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use of your account. We may suspend accounts that show signs of compromise or abuse.
4. Subscriptions & Payment
Access to the Service is provided on a subscription basis as agreed at signup. Fees are billed in advance and are non-refundable except where required by law. We may suspend or terminate access for accounts with overdue payments after reasonable notice.
5. Acceptable Use
You agree not to misuse the Service, including attempting to gain unauthorized access to any account, system, or network; interfering with the Service's normal operation; uploading unlawful, infringing, or malicious content; or using the Service to violate any applicable law.
6. Intellectual Property
Axera retains all rights, title, and interest in and to the Service, including its software, design, and branding. These Terms do not grant you any rights to Axera's trademarks or intellectual property beyond what is necessary to use the Service as intended.
7. Your Data
You retain ownership of the business data you upload or enter into the Service ("Customer Data"). You grant Axera a limited license to host, process, and display Customer Data solely for the purpose of providing the Service to you. You are responsible for the accuracy and legality of the Customer Data you submit.
8. Termination
You may stop using the Service and close your account at any time. We may suspend or terminate access to the Service for breach of these Terms, non-payment, or if required by law. Upon termination, your right to access the Service ends, subject to any data export or retention obligations described in our Privacy Policy.
9. Disclaimers & Limitation of Liability
The Service is provided "as is" without warranties of any kind, express or implied, to the maximum extent permitted by law. Axera shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
10. Governing Law
These Terms are governed by the laws of the jurisdiction in which Axera Technologies is registered, without regard to conflict-of-law principles.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
12. Contact Us
Questions about these Terms can be directed to support@axeratechnology.com.